Frankfinn

FRANKFINN CERTIFICATE COURSE IN

Airport Ground Services (Post Graduate)

DURATION

11 MONTHS

Study 5 days/week for 2 hours/day

PREREQUISITES

Graduate

See prerequisite in detail>>

AGE

19-24

COURSE CURRICULUM

Why should choose Frankfinn course?

Airport ground handling services is one of the key sectors within the aviation industry that is expected to witness spectacular growth in the coming years. With its considerable expertise in training and placements, Frankfinn has charted a thorough curriculum that comprehensively trains the student on a wide range of key technical skills such as ground operations and passenger relationship management, as well as personality development and grooming skills. This 11-month course by Frankfinn gives students the added impetus they need to excel in a career as a ground service staff for all major domestic and international airlines.

$16B

Indian Aviation Market Size

FRANKFINN ADVANTAGES

14000+

PLACEMENTS IN 2019

200+

HIRING PATNERS ONBOARD

1.7 lac+

HIGHEST MONTHLY CTC OFFERED

What you'll learn

English is the Language of International communication and it is the official language in 53 countries and 400 Million people around the world. English language plays a vital role to have a successful career. This curriculum is specially designed by experts in order to help each student to communicate effectively with English language. Topics that are focused in this subject include basic grammar knowledge, greetings and farewells, and the various details involved in making appointments or coming to a mutual conclusion on certain topics. Since each lesson in this course is extremely interactive, students are able to constantly practice their language skills and also learn about key aspects of correct and effective communication.

This course will help to further improve student’s pronunciation, intonation and fluency in English language. This curriculum is highly interactive and trains the students to improve their skill in public speaking, group discussions which will help them to clear the interviews.

Personal grooming is very important in service industry, especially in aviation, hospitality, travel and customer service. Grooming plays a vital role in maintaining a high self-esteem and self-confidence. Our students will be provided with special training on grooming skills required in the aviation, hospitality, tourism and customer service industries. The major topics that are covered in this subject are skin and hair care, western and traditional attires, and basic grooming practices, dental care, professional make-up techniques etc. The Special training on– art of walking impressionably and following certain social etiquettes.

The subject trains the student on the special skills required in the hospitality industry. The topics covered in this course include handling guest arrivals along with check-in, checkouts, and modes of payment settlements. Students will also be trained on a popular and versatile hotel management software that is used by companies worldwide.

This course teaches the skills required by the staff working in the Air Travel – Reservation and Ticketing domain. This course trains the students on details of how an airport functions including ticket reservations, check-in,cargo, and fare constructions.

This course is highly interactive and helps the student develop the personality traits required to work in a professional environment. This course familiarizes the students with positive attitude and emotional intelligence anger management, empathy, perception, motivation and stress management. The course instills in them great confidence and makes them true leaders. The importance of complementary characteristics and participating in team-building activities are also discussed in detail.

This is a vital course that trains the student on customer handling skills. Students are briefed about the different types of customers as well as the basic needs of each customer. Students are also made aware of what makes customer service exemplary. This course equips them with the skill sets to deal with ease even the difficult customers successfully.

As the name suggests, this course prepares the student for facing and clearing all types of interviews. Impromptu speaking, mock interviews, group discussions, and positive body language are covered in this course. They are prepared to answer all the questions that can be put to them in the interviews. Besides, the Frankfinn trainers will also share knowledge for preparing the perfect resume and covering letters.

Pre – requisites

  •  1.  Graduate or Final Year Graduation Students (Students studying in Final Year of Graduation can also take admission. However, the certificate will be awarded only after passing Graduation.)
  •  2.     Good command over English
  •  3.    Selection will be on basis of personal interviews

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